United Kingdom; 13, July 2015: Bailey Solutions, one of the country’s leading suppliers of library management systems, has today announced the launch of an anticipated new product version. Version 2 of KnowAll Enquire, enquiry tracking software, brings many new advantages to people working in the industry. The new system has improved performance that should help to increase speed for many functions. It also offers multiple communication mediums including social media. These should come in handy for staff working in modern libraries.

Bailey Solutions

The improvement comes at a significant time when more libraries want to introduce enquiry tracking software. For too long it has been difficult for enquiry handlers manage enquiries coming from many different sources and different email addresses. Version 2 of the KnowAll Enquire software even allows users to use different email accounts when sending emails. That is not something the original program could handle. However, the developers have listened to feedback, and so the latest version has lots of new features.

As you would expect, it is possible to create full reports at the click of a button. The developers at Bailey Solutions know that management statistics are imperative for managing the service effectively and improving the user experience in all enquiry centres. That is especially the case when most of them have to deal with lots of varied requests. Will things continue to improve in the future? So long as the team at Bailey Solutions have anything to do with it, we can expect to see more advances in their products moving forward.

The company launched in 2002, and since that time it has gone from strength to strength. Managing Director Penny Bailey used to work as a librarian, and so she understood that changes needed to be made. Penny developed their first library management system because she felt frustrated. She was upset by the lack of professional solutions available. She has since developed two new packages with immense success. KnowAll is the only library software to be considered for the International Industry Awards 2006 - Best Product for Libraries.

Anyone who would like to know more about the software available can get in touch using the website link on this page. If you have any questions or queries, you’ll find alternative contact information listed below. Do not hesitate to communicate with Bailey Solutions in the fasted manner possible. The package on offer could make huge differences in productivity and efficiency in any modern library. On top of everything else, the company runs active social media pages. So, you shouldn’t have too much trouble finding them on Twitter or other platforms.

For Media Contact:
Bailey Solutions Ltd
Curtis House,
34 Third Avenue,
Hove BN3 2PD, UK
01273 773788
[email protected]