Poly APP-51 EHS Cable

Poly APP-51 EHS Cable (Poly/Polycom) – Poly 38439-11 or HP 85Q60AA The Poly (formerly Plantronics) APP-51 Electronic Hook Switch (EHS) cable part # Poly 38439-11 or HP 85Q60AA communicates electronically with your desk phone giving your wireless headset call control. The APP-51 EHS allows ring alerts to sound in your headset as well as answer and end calls remotely. This cable eliminates the need for a HL10 handset lifter. This cable works with Poly (formerly Polycom) desk phones and may work with additional manufacturers. Poly has several EHS cables, each being unique to a specific telephone and wireless product. We strongly suggest confirming compatibility with us before purchasing. TECH TIP: APP-51 EHS Compatibility/Installation Guide   Special Headset Programming Most Poly phones will need the headset port activated for EHS cable use, giving you remote answer/hang-up capabilities.                Make sure the EHS cable is NOT plugged into your Poly phone From your phone select: Menu(or Home)-> Settings-> Basic-> Preferences->Headset-> Analog Headset Mode(or Electronic Hook Switch Mode) Scroll Down to Poly/Plantronics EHS, and then press Select. – Press Menu to return to the idle display Now that the port is activated, you may plug the EHS cable into your phone and headset base. NOTE: Some phones will require a reboot for setting to take effect. If your phone has different options, your firmware may have been modified/updated.  This is common with some cloud hosting companies.  Consult your phones manual or contact your phones IT department for assistance. Poly APP-51 Compatibility: Headset Compatibility CS500 Series Current: CS540, and all -XD variants Discontinued: CS510, CS520, CS530 Savi Series Current: 7210, 7220, 7310, 7320, 8210, 8220, 8240, 8245 and all -M variants Discontinued: W710, W720, W730, W730, W740, W745 an all -M variants Voyager Series Office Series: 4210, 4220, 4245, 5200 USB: When used with Voyager Office Base and all -M variants Poly Phone Compatibility IP320/321 IP330/331, IP335 IP430, IP450 IP550, IP560 IP650, IP670 CCX Series VVX Series Poly APP-51 EHS Notes: Note 1: Phone must be running SIP application 3.1 or higher and BootROM 4.1.0 or later. Note 2: Phone must be running SIP application 3.0.2 or higher and BootROM 4.1.0 or later. Note 3: Phone must be running SIP application 3.1.0 Rev C or higher and BootROM 4.1.0 or later. Note 4: Phone must be running SIP application 3.1.2 Rev B or higher and BootROM 4.1.0 or later. Note 5: Depending on which CS-series of headsets you have: For newer CS & Savi series (CS510, CS520, CS540 & Savi) wireless headsets: If the Polycom phone does not have an RJ9 jack. (i.e. IP320/321 & IP330/331) The 2.5mm headset port connector requires Polycom adapter 2200-11095-002 For older CS-series (CS50, CS55, CS70N, CS351N, CS361N, CS510S) wireless headsets: CS Models can alternatively use Poly adapter 78333-01 When using 78333-01 bypass the EHS cable audio connection. Connect 78333-01 directly between CS base and phone headset connector Note 6: “Specify whether or not the electronic hook-switch is enabled and what type of headset (attribute up.analogHeadsetOption set to 2) ” is attached by changing the phone1.cfg in the boot server. If this is not setup the call will hang up in 30 seconds Poly APP-51 EHS Specifications Model: APP-51 Warranty: 1 year HP Variation SKU: 85Q60AA UPC: 197497572360 Former Poly Variation SKU: 38439-11 Formerly 38439-01 – APP-50 UPC: 0017229137363 **Replacement note: The APP-51 EHS cable replaces the APS-50 cable and features compatibility with the Poly on-line indicator accessory. **For programming visit: Polycom VVX Phone Headset Compatibility Guide