Poly EncorePro HW540

Poly (Formerly Plantronics) EncorePro HW540 Headset – Poly 88828-01 or HP 783P0AA#ABA Simplicity is the best way to describe the Poly EncorePro HW540 corded headset, part # Poly 88828-01 or HP 783P0AA#ABA. Classed as a convertible headset, three different wearing options are included, ensuring you find the perfect fit. You can easily change from over-the-head, over-the-ear, or behind-the-neck styles to find what is most comfortable for your all-day wearing comfort. A flexible noise-canceling microphone allows for perfect positioning, so your callers hear you with less background noise and distractions. If you choose over-the-ear, the ear hook is bendable and flexible, conforming to your ear for a more secure fit. For over-the-head users; the headband is adjustable, and the temple pad (on the opposite side from the speaker) is soft and pliable. With any wearing option, a soft ear cushion rests against your ear, covering the speaker, which provides the latest in audio sound quality. The HW540 includes a clothing clip helping the headset stay perfectly positioned. The clip becomes the point where cord pulls are confined, rather than pulling on your headset. As with any H-series headset, you will also need an amplifier or direct-connect cable, depending on your application, to plug into the headset’s quick disconnect. This is also the connection that allows you to disconnect and walk away from your desk, automatically putting your caller on hold through the headset, then continuing your call once reconnected. If you’re new to headsets and unsure how you want it to fit, or you want to standardize your users’ choice into a single option, this is an excellent headset choice to simplify your life. Wired Headset With Multiple Wearing Options 3-in-1 headset allows you to choose your wearing style Freeing your hands for typing and writing increases productivity Designed with quality and comfort being the focal points Flexible microphone for optimal voice clarity Quick-Disconnect cord allows you to easily walk from your desk Lightest in its class of business headsets Soft foam ear cushions provide all-day comfort Laser welded construction for unbeatable toughness TECH TIPS: Poly HW540 Q&A • INCLUDES large (92mm) ear loop, Neckband & Headband • FREE clothing clip included for better cord management • FREE technical support with purchase • Need help?  Call us and talk to a Real Person! Three innovative wearing styles ensure a perfect fit with Poly EncorePro HW540 headset:       Lightest in class       Wideband audio       Precise microphone positioning EXTREMELY COMFORTABLE To ensure comfortable all-day wearing, the Poly HW540 comes with three different wearing styles. This allows you to choose the most comfortable fit which makes it one of the best call center headset options. You’re also getting the lightest headset in its class weighing as little as 22 grams when worn over the ear.   GREAT SOUNDING AUDIO With many phones raising the standard in audio quality, wideband audio delivers a richer, clearer conversation and reduces listening fatigue. The Poly HW 540 also includes SoundGuard technology that protects users from noise spikes and meets OSHA/Noise at Work standards.     FLEXIBLE MICROPHONE The Poly HW540 flexible microphone is noise canceling. By cutting down on background noise, you ensure your caller will hear you comfortably above any other background noise. With visual and tactile positioning guides, you can be confident that your headset microphone is in the perfect position for each call.   RELIABILITY LIKE NO OTHER The Poly HW540 corded headset uses laser-welded construction, and its metal joints are engineered to provide reliability where it matters.  Investing in this headset will provide years of hands-free communication and a most productive work environment. Increased reliability helps manage costs.   NOT SURE WHERE TO START? Check out our popular Headsets 101 – Ultimate Guide to Understanding Headsets. We constantly update this page, keeping you informed on using the Poly EncorePro HW540  headset and any other Poly headset in which you’re interested. With numerous pictures and detailed headset information, you will fully understand what connects where and what’s needed for any application you may have. Poly Headset Benefits: Connects to PC or desk phone with Poly audio processors. Ideal for Telephone-intensive users, customer care centers, help desks, telesales, and customer service organizations. Hearing protection SoundGuard technology:  Acoustic limiting for protection against sounds above 118 dBA. Audio performance Wideband audio (up to 6,800 Hz), noise-canceling microphone. Quick Disconnect™ feature lets you walk away from your phone while still wearing your HW 540 headset. Adjustable clothing clip for cord management which removes weight and pulling from bottom cord. Warranty: 2-Years for Unsurpassed Durability Operating Frequency: High-Frequency Wideband Headset Weight: 22-32 Grams Compatibility: Poly Amplifier, Adapter Audio Processor or Direct Connect Cable | Quick Disconnect (QD) Headset Series Wearing Style: Monaural / Single Ear Poly HW540 EncorePro Headset Insider Info: HOW TO INSTALL When installing the EncorePro headset, the first task is to properly fit it to your head. Attach the headband to the headset with the ear cushion against your ear. The opposite side of the headband is called the T-bar, or temple pad. This should be positioned above your other ear. You may require adjusting the headband by sliding it in to make it smaller or out to make it larger. If using as an ear headset, attach the ear loop and conform the loop to fit comfortably. The microphone needs to be ¼ of an inch (the width of your finger) away from the corner of your mouth when using adjusting. You can rotate the mic boom up and down for perfect positioning. At the end of the headset cable you will find a connection called the Quick Disconnect. You will have a matching connection in which to plug the cable, located on your amplifier or cable, depending on compatibility and your application. Make a test call to ensure the unit is working properly. Also, many users disregard using the clothing clip, when in actuality it plays an important role in making the headset appear very light weight. By clipping it on or near your shirt collar, the weight of the lower portion of the cord stops at the clothing clip. You will never feel pulling on the headset or the need to re-position it as you reach and stretch the lower cord. HOW TO STORE When storing, it’s best to place the headset over a hook so it’s not just setting on your desk, and this also keeps the cord hanging freely. If left on your desk, the cleaning crew can easily bump it and knock it to the floor, where the cord can find its way into the vacuum. You also want to let the cord hang free and avoid tightly wrapping it, which over time will damage the internal wires. We developed a headset hanger to affix to your monitor in an effort to keep your headset safe and out of harms way. To view click HDI Headset Hanger. HOW TO CLEAN When cleaning, always use non-alcohol chemicals or wipes. Using alcohol-based products over time will break down the cords making them very stiff and clumsy to use. You will want to wipe all plastic components and cables. Be sure to avoid saturating any openings where electronic components are in close proximity. This will include the small holes in the speaker casing and at the end of the mic boom where the microphone is located. The Poly HW540 comes with foam cushions, which can be replaced as needed. When cleaning your HW540 headset, also avoid sticking anything into the end of the Quick-Disconnect connection where the four metal contacts are located. This connection is made to last, and more damage than good will come if you try to clean it. WHO USES THIS MODEL If you’re wanting to purchase a Poly or Plantronics headset, this headset is made for a business professional or call center looking for the best possible quality in a corded headset. With one ear covered and the other open, the headset keeps you in tune with what’s going on around you and makes it easy to converse with others. The noise canceling microphone will cut down on background noise, making a great headset for louder environments. Visit Poly HW540 Q&A for answers to all of your questions. Frequently Asked Questions The Poly EncorePro HW540 is a high-comfort, versatile wired headset built for heavy phone use and noisy environments. Below are common questions addressing fit, sound, and what you’ll need to use it properly. What wearing styles are available with the HW540? It’s a convertible headset offering three wearing styles: over-the-head, ear-loop, and behind-the-neck. This lets your team members choose the style that’s most comfortable for their workflow. How much does the headset weigh in its different wearing styles? Depending on how it’s configured, the HW540 weighs between 22 and 32 grams. Does it have a noise-cancelling microphone? Yes, it includes a flexible, noise-cancelling mic designed to reduce background noise so your callers hear you more clearly. What kind of sound protection does this model have? It includes SoundGuard acoustic limiting, which protects users by limiting loud sound spikes above 118 dBA and meets relevant safety/OSHA standards. What is Quick-Disconnect, and what does it do? The Quick-Disconnect (QD) cord allows you to unplug the headset from a cable or amplifier, walk away, and automatically have your call put on hold until you reconnect. Do I need anything extra to use it with my phone or PC? Yes, since it’s a QD headset, you’ll need a compatible amplifier, audio processor, or direct-connect cable, depending on your device setup.   Poly EncorePro HW540 Current SKUs: SKU: Poly 88828-01 | HP 783P0AA#ABA UPC: Poly 017229142947 | HP 197029632678 Poly HW500 Series | Poly EncorePro 540 Poly EncorePro HW540 Headset Replaced/Updated: Poly HW540D – SKU: 783N7AA Plantronics H141 DuoSet – SKU: 45276-02 (Formerly 45276-01) Plantronics H141N DuoSet – SKU: 45273-02 (Formerly 45273-01) Plantronics H171 DuoPro – SKU: 61121-02 (Formerly 61121-01) Plantronics H171N DuoPro – SKU: 61122-02 (Formerly 61122-01) Discontinued: Poly Replacement Headband for EncorePro HW540 – SKU: 85R20AA (Formerly 88816-01)