Jabra Evolve 20 Dual Ear USB Headset When collaboration is easy, everyone is happy, with both their UC platform and their headset. Evolve 20 is UC-certified and available in a Microsoft Teams-certified variant, for truly seamless communication. Easy Call Management Get easy access to the most used functions, like volume and mute with the Jabra Evolve 20 USB stereo headset. You can also answer and end calls directly from the control unit on compatible platforms. Passive Noise Cancellation Simply wear the headset to eliminate high-frequency noise, such as human voices – all thanks to the specially designed ear cushions. We call this “passive noise cancellation.” Ultimate Noise Cancellation Microphone State-of-the-art, noise-canceling microphone eliminates background noise. The ear cushions are designed to reduce high-frequency sounds. You and your conversation partner won’t struggle to hear each other. Plug-and-play Setup The Jabra Evolve 20 USB Stereo Headset works out of the box with all leading systems. Installation is as easy as simply plugging it in. Jabra Evolve 20 USB Headset Benefits: Passive Noise Cancelling ear cushions help reduce high-frequency sounds Works with all smart devices using USB-C (with USB-A adapter) State-of-the-art noise canceling microphone eliminates background noise Easy plug-and-play set up Great sound for calls and music Call control unit for managing calls easily What comes in box: Jabra Evolve 20 USB Stereo Headset USB controller Warning leaflet Warranty leaflet Quick Start Guide Plastic bag for controller Plastic bag for headset Foam bag for the left earcup of the stereo headset Frequently Asked Questions: Can I listen to music on the Jabra Evolve 20 USB Stereo Headset? Yes. The headset has world-class speakers that are built for both voice and music Does this device have Noise Cancellation features? The Evolve 20 has passive noise cancellation. Simply wear the headset to eliminate high-frequency noise, such as human voices – all thanks to the specially designed ear cushions. For active noise cancelling see our Evolve2 75 and Evolve 80 headsets. Does it work with Mac and PC? Yes. It works with both systems. Does it have a 3.5mm jack? No. It comes with USB. How do I set up my Jabra device to work with Microsoft Teams for Windows? Simply install Jabra Direct. Jabra Direct is free PC software enabling Jabra USB devices to have Remote Call Control over most softphones. To manually change the softphone to Microsoft Skype for Business, follow these guidelines: Jabra Direct FAQ. What is the difference between standard UC models and models that are certified for Microsoft Teams? The models that are certified for Microsoft Teams (or Microsoft Lync) support Microsoft Teams as a Plug-and-Play experience. The Plug-and-Play experience includes these benefits: Automatic selection as the default audio device. Features to answer and end calls, adjust volume, and mute. If multiple certified audio devices are present, certified models also offer call prioritization. Microsoft Teams will correctly send the audio to the device that was used to answer an incoming call. If you use a model that is certified for Microsoft Teams with a different computer telephony (softphone) client, the product should work the same as a UC model regarding audio and features (such as answer and end calls, adjust volume, mute). If you are not using Microsoft Teams, use the standard UC model. Frequently Asked Questions The Jabra Evolve 20 USB Stereo is a wired headset built for users who need solid call performance, comfort, and simple connectivity for work and audio. These FAQs cover its fit, controls, sound quality, and compatibility. What connection options does the Evolve 20 offer? It comes in USB-A and USB-C variants, so you can plug it into most PCs directly. Is there a version that is certified for Microsoft Teams/UC platforms? Yes. There are UC-certified and Microsoft Teams-certified versions of this headset, providing better integration with those platforms. What kind of microphone does it use, and how good is it at reducing background noise? It uses a noise-cancelling boom microphone designed to eliminate background noise for clearer speech in noisy environments. What comfort features does it have? It has an on-ear wearing style, soft foam ear cushions, and an adjustable headband. How are call controls handled? There is an in-line controller/control unit that allows you to manage mute, answer/end calls, and adjust speaker volume without touching your PC. What is "passive noise cancellation," and how much isolation can I expect? Passive noise cancellation comes from the design of the ear cushions and coverage of both ears. It helps reduce high-frequency ambient noise (such as human voices). What are the Jabra Evolve 20 USB technical specifications? Audio: Headset bandwidth: Wideband Speaker bandwidth – Music mode: Wideband Speaker bandwidth – Speak mode: Wideband Microphone bandwidth: Wideband Certifications Regulatory Approvals: CE,FCC,KCC,RCM,UL Industrial Certifications: Microsoft Teams, Avaya, Cisco Connectivity: AC Power Supply: USB power supply by PC Connection: USB Cord Length Control cable: 37.4 in/95 cm Headset cable: 47.2 in/120 cm General: Weight: 171.1 grams Warranty: 2 years Model Number: Jabra HSC016 Jabra Variations UC version – Jabra Evolve 20 USB Stereo Headset USB-C/A Adapter SKU: 4999-829-289-01 Microsoft Teams versions USB-C/A Adapter SKU: 4999-823-189-01 Jabra Evolve 20 USB Stereo Replaced/Updated Jabra Evolve 20 UC USB-A – SKU: 4999-829-209 | UPC: 5706991016987 Jabra Evolve 20 UC USB-C – SKU – 4999-829-289 | UPC: 5706991023848 Jabra Evolve 20 Teams USB-A – SKU: 4999-823-109 | UPC: 5706991016970 Jabra Evolve 20 Teams USB-C – SKU – 4999-823-189 | UPC: 5706991023831
